Customer Service Questionnaire

We are constantly reviewing our service and looking at ways to improve it. We would be extremely grateful if you would take time to answer the questions below, your valuable answers are much appreciated. The information you provide is totally confidential to the directors and will not in any way be disclosed to any third party organisations.

Your Name(*)
Please let us know your name.

Your Email(*)
Please let us know your email address.

Connected Property(*)
Please let us know your message.

Date(*)

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Which service did you use?(*)
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How did you find out about Bartrop and Dilks Property Services (Please select appropriate).(*)

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Please list what Bartrop and Dilks Property Services Marketing or 'Other' materials you have recieved.
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Do you follow is on Facebook or Twitter?
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What was your main deciding factor to use Bartrop and Dilks Property Services?
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Would you like to see anything different on our website?
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What are we good at?
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What can we do better?
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Is there a member of our team that you feel requires recognition for their work?

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Describe what they did that impressed you?
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Taking everything into account, how satisfied were you with the overall level of service provided. (Please select appropriate).

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If you wish to eleborate on your choice please use the box below to tell us more.
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Would you recommend our service to others?
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Please list any other ideas or suggestions we should address to improve our service.
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The Directors at Bartrop and Dilks would like to thank you for taking the time to fill in our questionnaire and for sharing your experience. We hope that you were very happy with the service and would recommend us to family and friends – please speak to the staff about our referral rewards.

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